SIX SIGMA TOOLS

A number of Organizations are using Six Sigma approaches to improve the design and implementation of Service Processes. Ajira's tools contain all the features to help in such efforts :

     Support for the DMAIC Cycle (Define, Measure, Analyze, Improve and Control) with features
       tailored specifically for Six Sigma efforts.

     Natural and Organic support for Six Sigma Process Improvement since Ajira tools create an
       "Operational Data Warehouse" with actual service process execution data. No need for simulation
       or synthetic assumptions! If the process execution data is large in volume, you can use Ajira's
       sampling methods to get a representative and appropriate sample.

     Easy definition of what is a "Defect" within Ajira's tools. Ability to extract different measures such
       as Proportion Defective, Final Yield, Defects Per Unit (DPU),Defects Per Opportunity (DPO)
       and Defects Per Million Opportunity (DPMO).

     The Multidimensional (or Slice and Dice) capability built into Ajira's tools help drill down to
       Divisions, Regions or Individuals from overall Operational Data.