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The Ajira Process Modeler helps model service
processes, link to the sources of events for monitoring and set up escalation
and notification business rules. The Ajira Process Modeler also helps
design templates for the reports and email notifications. The Ajira
Process Monitor is the real-time component that collects, and keeps
track of business events. It runs business rules that check for exceptions
and do the prescribed actions when they are found.
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